The IRX @ DTX + UCX 2023 event focuses on digital tools and innovations transforming various industries, including retail, travel, insurance, hospitality, and gaming, to enhance customer experiences and streamline operations.

Summary
Event Focus: IRX @ DTX + UCX 2023 is centered around exploring digital tools and innovations reshaping modern commerce across diverse industries.
Event Date: The event is scheduled for October 4th and 5th, 2023, at Excel London.
Customer Expectations: Customers now demand immediate and personalized services, quick answers to questions, and convenient delivery options.
Event Benefits: Attending IRX @ DTX + UCX provides tools, inspiration, case studies, and networking opportunities to help businesses stay competitive, attract new customers, retain existing ones, and improve operational efficiency.
Networking: The event encourages in-person networking, allowing attendees to connect with like-minded individuals, share experiences, and build meaningful relationships.
Partnerships: IRX @ DTX + UCX offers the chance to discover new partners and strengthen existing partnerships in the evolving business landscape.
Decision-Making: The event caters to both commercial and technical roles, making it relevant for decision-makers, implementers, and users of new technologies.
Event Program: It features a comprehensive program covering topics such as AI, customer experience (CX), digitizing the supply chain, payments, and more.
Workshops: Quick-win workshops, advice, and success stories are part of the event’s offerings.
Roundtables: Exclusive roundtable discussions provide a platform to address key challenges with peers.
Exhibition Hall: Attendees can explore the exhibition hall and engage with technology experts specializing in various fields.
Key Themes for 2023: The event focuses on themes including modern commerce architectures, customer contact and messaging, customer experience, digitizing the supply chain, and the future of payments.
Media & Event Partners: IRX @ DTX + UCX is supported by industry associations, institutions, and tech suppliers.
Organizer: The event is organized by DTX + UCX.
The event serves as a comprehensive platform for industry professionals to stay updated on digital advancements, network, and enhance their businesses’ competitiveness.